Privacy Policy

PRIVACY

Data Controller – who is responsible for the processing of the data?

Purposes – for what purposes do we process your data?

In compliance with the provisions of European Regulation 2016/679 General Data Protection Regulation, we inform you that we will process the data you provide to us in order to:

• Respond to the enquiries and quote requests you send us (contact form, email or phone) and manage the commercial relationship with the customers of our shop, including invoicing and warranty.
• Periodically send communications about services, events and news related to the activities carried out by ACUMULADORES BATERÍAS Y RECAMBIOS, S.L., by any means (telephone, postal mail or email), unless otherwise indicated or the user objects to or withdraws their consent.
• Send commercial and/or promotional information related to the sector of the contracted services and added value for end users, unless otherwise indicated or the user objects to or withdraws their consent.
• Comply with legally established obligations, as well as verify compliance with contractual obligations, including fraud prevention.
• Measure and attribute business contacts: when you tap a phone, WhatsApp or “get directions” link, or send a quote request form, we record the action, the page, the page from which you reached the site, the source of the visit (search engine, Google Business Profile, AI assistant or direct access), the IP address and, from it, the approximate country (worked out on our own server), the browser, the operating system and the screen size, as well as when the contact buttons and windows are opened, closed, shown or hidden, for statistical purposes and to learn which content is useful. Legal basis: legitimate interest (Art. 6(1)(f) GDPR). The data are kept for the period established by law. You may object at any time.
• Handle the callback requests and professional customer sign-up requests you send from the website: we process your phone number, name, company and whatever you tell us, solely to contact you and respond to your request. Legal basis: steps taken at the request of the data subject prior to entering into a contract (Art. 6(1)(b) GDPR). The record is kept for a maximum of 180 days.
• Disclosure of data to bodies and authorities, provided that they are required in accordance with legal and regulatory provisions.

Categories of data – what data do we process?

Arising from the aforementioned purposes, at ACUMULADORES BATERÍAS Y RECAMBIOS, S.L. we manage the following categories of data:

• Identification data
• Electronic communications metadata
• Commercial information data. In the event that the user provides third-party data, they declare that they have the consent of such third parties and undertake to pass on to them the information contained in this clause, exempting ACUMULADORES BATERÍAS Y RECAMBIOS, S.L. from any liability in this regard.
• Notwithstanding the above, ACUMULADORES BATERÍAS Y RECAMBIOS, S.L. may carry out verifications to confirm this fact, adopting the appropriate due diligence measures, in accordance with data protection regulations.

Legal basis – what is the legal basis for the processing of your data?

The processing of data whose purpose is the sending of periodic bulletins (newslettering) about services, events and news related to our professional activity is based on the consent of the data subject, expressly requested to carry out such processing, in accordance with current regulations.
In addition, the legal basis for the processing of data related to offers or collaborations is based on the consent of the user who submits their data, which may be withdrawn at any time, although this may affect smooth navigation and hinder processes the user wishes to carry out.
Finally, the data may be used to comply with the legal obligations applicable to ACUMULADORES BATERÍAS Y RECAMBIOS, S.L.

Data Retention Period – for how long will we keep your data?

ACUMULADORES BATERÍAS Y RECAMBIOS, S.L. will retain users' personal data only for the time necessary to fulfil the purposes for which it was collected, for as long as the consents granted are not withdrawn. Subsequently, if necessary, the information will be kept blocked for the legally established periods.

Recipients – to which recipients will your data be communicated?

Your data may be accessed by those providers that render services to ACUMULADORES BATERÍAS Y RECAMBIOS, S.L., such as hosting services, marketing tools and content systems or other professionals, when such communication is legally necessary, or for the execution of the contracted services.

ACUMULADORES BATERÍAS Y RECAMBIOS, S.L. has signed the corresponding data processing agreements with each of the providers that render services to ACUMULADORES BATERÍAS Y RECAMBIOS, S.L., with the aim of guaranteeing that such providers will process your data in accordance with the provisions of current legislation.

They may also be disclosed to the State Security Forces and Corps in cases where there is a legal obligation to do so.

Banks and financial institutions, for the collection of payment for services.
Public administrations with competence in the relevant sectors of activity, when so established by current regulations.

Information Security – what security measures do we implement to protect your data?

To protect the different types of data reflected in this privacy policy, the necessary technical security measures will be implemented to prevent their loss, tampering, disclosure or alteration.

• Encryption of communications between the user's device and ACUMULADORES BATERÍAS Y RECAMBIOS, S.L.'s servers.
• Encryption of information on ACUMULADORES BATERÍAS Y RECAMBIOS, S.L.'s own servers.
• Other measures that prevent access to the user's data by third parties.
• In those cases in which ACUMULADORES BATERÍAS Y RECAMBIOS, S.L. relies on service providers for the maintenance of the platform that are located outside the European Union, these international transfers have been regularised in accordance with ACUMULADORES BATERÍAS Y RECAMBIOS, S.L.'s commitment to the protection, integrity and security of users' personal data.

Rights – what are your rights when you provide us with your data and how can you exercise them?

You have the right to obtain confirmation as to whether or not ACUMULADORES BATERÍAS Y RECAMBIOS, S.L. is processing personal data concerning you.
Likewise, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where applicable, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Under certain circumstances, you may request the limitation of the processing of your data, in which case we will only retain it for the exercise or defence of claims.
Under certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. ACUMULADORES BATERÍAS Y RECAMBIOS, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.

Likewise, you may exercise the right to data portability, as well as withdraw the consents provided at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

If you wish to exercise any of your rights, you may contact info@malagabaterias.com.

Finally, we inform you that you may contact the Spanish Data Protection Agency and other competent public bodies regarding any complaint arising from the processing of your personal data.

Amendment of the privacy policy

ACUMULADORES BATERÍAS Y RECAMBIOS, S.L. may amend this Privacy Policy at any time, with successive versions being published on the Website. In any case, ACUMULADORES BATERÍAS Y RECAMBIOS, S.L. will notify, with prior notice, any amendments to this policy that affect users so that they may accept them.

This Privacy Policy is updated as of 27/12/2018 ACUMULADORES BATERÍAS Y RECAMBIOS, S.L. (Spain). All rights reserved.

If you wish, you may also consult our Cookies Policy

Data processors, third-party services and licence plate search engine

In order to provide our services, ACUMULADORES BATERÍAS Y RECAMBIOS, S.L. relies on providers acting as data processors, with which it has signed the corresponding agreements, within the following categories: hosting and technical infrastructure; web analytics, advertising and measurement tools; and management of customer reviews and ratings. The third-party services described in this policy (analytics and measurement, advertising, customer reviews, number-plate search or others) are listed because we may use them on the site; if any of them is not active, no data is processed through it.

Vehicle search by licence plate. When you use the search engine that identifies the compatible battery based on the licence plate, said licence plate may be provided in an anonymised form to specialised third-party providers with the sole purpose of obtaining the technical characteristics of the vehicle. The licence plate is used exclusively for technical purposes of vehicle identification and is not communicated in association with data that personally identifies you.

When any of these providers is located outside the European Economic Area, international transfers are carried out under the safeguards provided for in Regulation (EU) 2016/679 (adequacy decisions or standard contractual clauses approved by the European Commission).

In our commercial email communications we measure, in a non-intrusive way, their receipt and interaction (opens and clicks), solely by means of timestamps associated with each mailing and without recording IP addresses or device data, in order to evaluate and improve these communications. You may object to these mailings at any time via the unsubscribe link included in every email.

Browsing analysis (Microsoft Clarity). If you accept analytics cookies, we use Microsoft Clarity (Microsoft Corporation) to analyse, in pseudonymised form, how the website is used (clicks, scrolling and pages visited) and to improve the shopping experience, by means of statistics, heatmaps and replays of browsing sessions. The data you type into forms is masked in your browser before being sent, and payment details are never recorded. Purpose: to improve the operation of the website and the purchasing process. Legal basis: your consent, which you can withdraw at any time from the cookie settings. Retention: recordings, 30 days; aggregated statistical data, up to 13 months. Recipient: Microsoft Corporation (USA), which participates in the EU-U.S. Data Privacy Framework. More information at privacy.microsoft.com.